{"product_id":"return-shipping-label","title":"Return Shipping Label","description":"\u003cp\u003e\u003cstrong\u003eDescription:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eNeed to return an item? Hold up ...read our return policy below then email us with the details - hello@whiskeyandwildflowers.com.au \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eOnce we give you the thumbs up then purchase this digital item. \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eWe will then email you the Australia Post label to attach to your parcel. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eBefore you purchase don't forget to read our return policy below. \u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eSome important notes:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWe have a 14-day return policy, which means you have 14 days after receiving your item to request a return.\u003cbr\u003e\u003cbr\u003eTo be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.\u003c\/p\u003e\n\u003cp\u003eYou have the option to exchange, have a store credit or refund if your item(s) is returned within the time frame above and meets the criteria.\u003cbr\u003e\u003cbr\u003eTo start a return, contact us at hello@whiskeyandwildflowers.com.au. \u003c\/p\u003e\n\u003cp\u003eIf your return is accepted, you can purchase this digital item, and we can forward the Australia Post return label for you to print out and attach to your parcel.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eItems sent back to us without first requesting a return may not be accepted.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIt's the sender's responsibility to cover any return shipping costs for change of mind. We are also not liable for returns that are lost in transit it's the sender's responsibility to ensure that the item is sent with tracking and arrives safely\u003c\/p\u003e\n\u003cp\u003eYou can always contact us for any return questions at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ehello@whiskeyandwildflowers.com\u003c\/span\u003e\u003cspan\u003e.au\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAll footwear is covered by a 6 month warranty from date of purchase.\u003cbr\u003eAll clothing is covered by a 3 month warranty from the date of purchase.\u003cbr\u003eThe original receipt must be provided.\u003cbr\u003eA product will only be replaced one time under the warranty.\u003c\/p\u003e\n\u003cp class=\"black\"\u003eWhiskey and Wildflower products purchased at full price are fully warranted to the original owner against defects in materials and workmanship for 90 days from the date of purchase. If a product fails due to manufacturing defects, we will send the item to the supplier with your purchase receipt at our discretion. If damage occurs due to normal or extended wear, an accident, improper care or negligence on the part of the owner, it is deemed as general wear and tear and will unfortunately will not be deemed as a warranty.  \u003c\/p\u003e\n\u003cp class=\"black\"\u003eOur warranty does not cover tears, rips, or snags caused to the fabric, as these are not considered defects in materials or workmanship unless you received it that way, in which our 14-day guarantee would apply. Warranty work will only be considered with proof of purchase from Whiskey and Wildflowers. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDamages and issues\u003c\/strong\u003e\u003cbr\u003ePlease inspect your order upon receiving the item and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExceptions \/ non-returnable items\u003c\/strong\u003e\u003cbr\u003eCertain types of items cannot be returned, such as jewellery, underwear, body and hair products due to hygiene reasons.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eUnfortunately, we cannot accept returns on sale items or gift cards.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExchanges\u003c\/strong\u003e\u003cbr\u003eThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003cbr\u003eWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eShipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWe charge a flat rate of $15.00 shipping for all Australian domestic orders. This does not incluse insurance. If you would like insurance or if you are shipping outside of Australia, please contact us at hello@whiskeyandwildflowers.com.au before placing your order. \u003c\/p\u003e\n\u003cp\u003eWe post all orders via Australia Post, a tracking number will be emailed to you once your order is shipped.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eWe aim to have all orders posted within 1-2 days of the order being placed, please understand we are a team of humans, working with human hands, and human brains, we will do our best to avoid any delays.\u003c\/p\u003e\n\u003cp\u003eShipping times will depend on your location, We post our orders from either Mareeba or Weipa. Weipa is a remote fishing town in the far north of Queensland, you’ll get your order faster if you live down the street from us than if you live in Sydney, so please be patient with us!\u003c\/p\u003e\n\u003cp\u003eAt this stage, we only ship Australia wide. \u003cspan\u003eIf you would like shipping outside of Australia, please contact us at \u003c\/span\u003e\u003cspan\u003ehello@whiskeyandwildflowers.com.au before placing your order. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAustralia Post estimates your parcel to arrive within 3-4 business days of your parcel being shipped, unfortunately, any shipping delays are out of our control.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eLocal Pick Up\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eYou can skip the shipping fees with free local pickup at either Mareeba (157 Byrnes Street Mareeba, QLd, 4880) or Weipa (Shop 11, Heritage Shopping Centre, Weipa, QLD) - depending where your tiem is stocked.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAfter placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-2 business days. We will send you an email when your order is ready along with instructions, so just hold off until you have received the email. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eItems On Sale\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThank you for choosing carefully when items are on sale. S\u003c\/span\u003e\u003cspan\u003eale items are not be able to be refunded, exchanged or returned for store credit. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDiscount codes over 15%\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIf you choose to apply a discount code which is over 15% it is classed as an item on sale and therefore we will not be able to refund, exchange or give you store credit. Thank you for your understanding. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat happens if you are sent the wrong item?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease email us at hello@whiskeyandwildflowers.com.au. Please do not send item back until approval is given.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat happens if you are sent a faulty item?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease email us at hello@whiskeyandwildflowers.com.au. \u003cspan\u003ePlease do not send item back until approval is given\u003c\/span\u003e\u003c\/p\u003e","brand":"Whiskey and Wildflowers","offers":[{"title":"Default Title","offer_id":47926380462247,"sku":null,"price":15.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0467\/4866\/3975\/files\/RETURNTOWHISKEY_WILDFLOWERS.jpg?v=1771396395","url":"https:\/\/whiskeyandwildflowers.com.au\/products\/return-shipping-label","provider":"Whiskey and Wildflowers","version":"1.0","type":"link"}